- Updated June, 2017
LexJet Direct is committed to providing you with the best possible customer service experience and ensuring that its business is conducted in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles.
The types of personal information we may collect from you include your name, address, post code, date of birth, phone number, email address, unique username and password, credit and debit card details, payment facility details, billing address, purchase and payment history.
For visitors to our Online Media sites, we collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are accessing or using our Online Media sites.
LexJet Direct may collect your personal information in a number of ways, including:
LexJet Direct will generally only use your personal information for the primary purposes for which it was collected, which may include:
We may also use your personal information for a secondary purpose that is related to a purpose for which we collected it, provided you would reasonably expect us to do so.
We also use information collected passively through our Online Media to help us improve our Online Media, Goods and Services, and to customise your experience.
LexJet Direct may engage third parties to provide our Online Media, Goods or Services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. We may also disclose your personal information to our business partners, advertisers, marketers and sponsors and our consultants and professional advisers.
We do not generally disclose personal information to third parties located outside of Australia (Offshore Recipients). However, we may occasionally need to do so and you consent to such disclosure. We will use our reasonable endeavours to ensure that any Offshore Recipients handle your personal information in a manner that is consistent with Australian privacy laws. However, we do not control, nor accept liability for, the acts and omissions of these Offshore Recipients.
Any third parties to whom we disclose your personal information will be permitted to obtain only the personal information they need to perform their obligations to us. LexJet Direct will take reasonable steps to ensure that these third parties are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
We may also disclose your personal information if required or authorised by law or if disclosure is necessary to protect or defend our, or a third party’s, rights or property, or prevent a threat to life, health or safety. If so, we will only disclose personal information that we are required to disclose, which may include your name and contact information. Any such disclosure may be without notice to you.
LexJet Direct stores information in both hard copy and electronic form in secure facilities or databases, accessible only by authorised persons.
We take all reasonable steps to ensure that the personal information we hold is protected against misuse, loss, unauthorised access, interference, modification or disclosure. However, we cannot guarantee the security of any personal information transmitted to us via the Internet.
Under the Privacy Act you have a right to access update or correct the personal information LexJet Direct holds about you. If at any time you would like to access, update or correct this personal information, or you would like more information on our approach to privacy, please contact us using the details provided below. You may be required to provide us with proof of your identity and put your request in writing to protect the privacy of others and prevent unauthorised access to, modification or disclosure of, personal information. We will take all reasonable steps to provide you with access to your personal information within 30 days from your request. LexJet Direct may charge a reasonable fee for searching for, and providing access to, your information where permitted under the Privacy Act.
Phone: +61 2 8038 5013
Post: Level 16, 201 Elizabeth Street, Sydney, NSW 2000
Please direct all privacy complaints to our Privacy Compliance Manager using the details provided above. Your complaint will be treated seriously and promptly in a confidential manner by the Privacy Compliance Manager.
In the event you are dissatisfied with the outcome of your complaint, you may refer the complaint to the Office of the Australian Information Commissioner at:
Phone: 1300 363 992
Post: GPO Box 5218, Sydney, NSW 2001